Diploma in Insurance Advisory & Client Management

Description

Course Name: Diploma in Insurance Advisory & Client Management

Course Id: DIACM/Q1001.

Eligibility: 10th Grade (high School) or equivalent.

Objective:

• To equip students with the knowledge of insurance products, policies, underwriting processes, and claims management.
• To develop skills required for managing insurance operations and understanding risk management techniques.
• To provide practical insights into the insurance industry and prepare individuals for managerial roles in the sector.

Duration: Six Months.

 How to Enroll and Get Certified in Your Chosen Course:

 Step 1: Choose the course you wish to get certified in.

 Step 2: Click on the “Enroll Now” button.

 Step 3: Proceed with the enrollment process.

 Step 4: Enter your billing details and continue to course fee payment.

 Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.

 Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.

 Step 7: Once you complete the course, take the online examination.

 Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.

 Step 9: After certification, you will be offered job opportunities aligned with your area of interest.

Online Examination Detail:

• Duration- 120 minutes.
• No. of Questions- 60. (Multiple Choice Questions).
• 10 Questions from each module, each carry 10 marks.
• Maximum Marks- 600, Passing Marks- 40%.
• There is no negative marking in this module.

 Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:

 Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.

 Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.

 Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.

 Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.

 Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.

 Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.

Syllabus

Introduction to Insurance and Risk Management: Concept and principles of insurance, Role of insurance in financial planning, Types of risks and risk assessment, Legal framework of insurance, Insurance regulatory bodies (IRDAI, etc.), Ethics and professionalism in insurance advisory, Role of an insurance advisor, Key stakeholders in the insurance industry, Evolution of the insurance sector, Emerging trends in risk management.

Types of Insurance Products: Life insurance policies and benefits, Health insurance plans and coverage, General insurance (motor, home, travel), Commercial insurance (property, liability, marine), Microinsurance and rural insurance, Reinsurance and its importance, Unit-linked insurance plans (ULIPs), Endowment and term insurance comparison, Pension and annuity plans, Specialized insurance products (cyber, pet, etc.).

Insurance Underwriting and Policy Issuance: Basics of underwriting in insurance, Risk assessment and pricing strategies, Medical underwriting and actuarial analysis, Claims history and its impact, Role of underwriting in fraud prevention, Documentation required for policy issuance, Policyholder rights and obligations, Factors affecting premium calculations, Role of technology in underwriting, Customer profiling in insurance.

Client Relationship Management in Insurance: Understanding customer needs and expectations, Effective communication skills for advisors, Techniques for building long-term client relationships, Handling objections and client concerns, Importance of after-sales service, Client retention strategies, Digital tools for customer management, Personalized insurance advisory, Ethical considerations in client interactions, Conflict resolution in insurance advisory.

Insurance Sales and Marketing Strategies: Prospecting and lead generation techniques, Consultative selling approach in insurance, Telemarketing and online sales strategies, Referral marketing and cross-selling, Understanding consumer behavior in insurance, Digital marketing for insurance products, Social media strategies for insurance advisors, Role of financial literacy in insurance sales, Handling competition in the insurance industry, Regulatory compliance in insurance marketing.

Insurance Claims Management: Types of insurance claims, Claims settlement process, Documentation required for claims, Role of insurance adjusters and surveyors, Fraud detection in claims, Customer support in claims handling, Third-party claim processing, Legal aspects of claims settlement, Reinsurance claims process, Technology in claims automation.Job Opportunities after completion of Diploma in Insurance Advisory & Client Management course:

Graduates of the Diploma in Insurance Advisory & Client Management gain expertise in insurance operations, risk management, claims handling, and sales. They are prepared for roles in insurance companies, brokerage firms, and financial institutions.

Career Options and Salary Range

1. Insurance Advisor

• Role: Provide clients with insurance solutions and manage policies.
• Salary: ₹2–₹5 LPA; experienced advisors earn ₹6–₹10 LPA (plus commissions).

2. Insurance Underwriter

• Role: Assess risks, evaluate applications, and determine insurance terms.
• Salary: ₹3–₹6 LPA for freshers; senior underwriters earn ₹8–₹12 LPA.

3. Claims Manager

• Role: Manage insurance claims, verify documentation, and approve settlements.
• Salary: ₹4–₹8 LPA; experienced managers earn ₹10–₹15 LPA.

4. Risk Analyst

• Role: Identify potential risks and recommend mitigation strategies for insurance firms.
• Salary: ₹4–₹8 LPA; senior analysts earn ₹10–₹15 LPA.

5. Insurance Operations Manager

• Role: Oversee insurance processes, manage teams, and ensure compliance.
• Salary: ₹6–₹10 LPA; experienced managers earn ₹12–₹18 LPA.

6. Sales Manager (Insurance)

• Role: Lead a team of agents, achieve sales targets, and expand business.
• Salary: ₹4–₹8 LPA; senior managers earn ₹10–₹15 LPA (with incentives).

7. Insurance Broker

• Role: Act as an intermediary between clients and insurance companies.
• Salary: ₹3–₹6 LPA; experienced brokers earn ₹8–₹12 LPA (plus commissions).

8. Actuarial Analyst

• Role: Use statistical methods to assess insurance risks and financial planning.
• Salary: ₹5–₹10 LPA; experienced analysts earn ₹12–₹20 LPA.

9. Customer Relationship Manager

• Role: Handle customer queries, retain clients, and promote insurance products.
• Salary: ₹3–₹6 LPA; experienced managers earn ₹8–₹12 LPA.

10. Insurance Trainer

• Role: Train agents and staff on insurance products and sales techniques.
• Salary: ₹4–₹7 LPA; senior trainers earn ₹8–₹12 LPA.

11. Corporate Insurance Manager

• Role: Manage insurance policies and claims for large corporations.
• Salary: ₹5–₹10 LPA; senior roles earn ₹12–₹20 LPA.

12. Branch Manager (Insurance Company)

• Role: Oversee branch operations, sales, and customer service.
• Salary: ₹6–₹12 LPA; senior managers earn ₹15–₹20 LPA.

13. Investment Analyst (Insurance Sector)

• Role: Analyze investment opportunities for insurance companies.
• Salary: ₹5–₹10 LPA; senior analysts earn ₹12–₹18 LPA.

14. Policy Administrator

• Role: Handle policy issuance, renewals, and documentation.
• Salary: ₹3–₹6 LPA; experienced administrators earn ₹7–₹10 LPA.

15. Insurance Consultant

• Role: Provide strategic advice to businesses on insurance coverage and risk management.
• Salary: ₹6–₹10 LPA; senior consultants earn ₹12–₹20 LPA.

Salary Growth Overview

• Entry-level: ₹2–₹6 LPA
• Mid-level: ₹6–₹12 LPA
• Senior-level: ₹12–₹20+ LPA

Salary depends on the role, company size, and location. Sales and advisory roles often include commissions, significantly boosting income potential. Leading private insurance firms and multinational companies generally offer higher packages.