Certificate in Food and Beverage Services Technician

Description

Course Name: Certificate in Food and Beverage Services Technician

Course Id: CFBST/Q1001.

Eligibility: Completion of 10th Grade (high School) or equivalent.

Duration: Two Month.

Objective: The Certificate in Food and Beverage Services Technician offers individuals the opportunity to build a rewarding career in the hospitality industry. The program provides essential skills in food preparation, customer service, food safety, and management practices, making graduates highly employable in restaurants, hotels, event venues, and catering services.

 How to Enroll and Get Certified in Your Chosen Course:

 Step 1: Choose the course you wish to get certified in.

 Step 2: Click on the “Enroll Now” button.

 Step 3: Proceed with the enrollment process.

 Step 4: Enter your billing details and continue to course fee payment.

 Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.

 Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.

 Step 7: Once you complete the course, take the online examination.

 Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.

 Step 9: After certification, you will be offered job opportunities aligned with your area of interest.

Online Examination Detail:

Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.

 Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:

 Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.

 Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.

 Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.

 Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.

 Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.

 Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.

Syllabus

Introduction to Food and Beverage Industry: Overview of the Food and Beverage Industry, Different Types of Food and Beverage Establishments, Key Roles in Food and Beverage Services, Food and Beverage Service Operations, Importance of Quality in Food and Beverage, Trends in the Food and Beverage Sector, Health and Safety Regulations in Food Service, Food and Beverage Service Etiquette, Sustainable Practices in Food and Beverage, Understanding Customer Expectations in Food and Beverage.

Food and Beverage Service Techniques: Basic Principles of Food and Beverage Service, Table Setup and Arrangement, Types of Food and Beverage Service Styles (A la carte, Buffet, etc.), Service of Alcoholic Beverages, Service of Non-Alcoholic Beverages, Handling Special Requests and Dietary Restrictions, Customer Interaction and Communication Skills, Professionalism in Service, Service Timing and Efficiency, Dealing with Customer Complaints and Feedback.

Food Preparation and Kitchen Management: Understanding Food Preparation Basics, Kitchen Equipment and Tools, Food Safety and Hygiene Standards, Preparing and Cooking Various Types of Cuisine, Menu Planning and Ingredient Sourcing, Kitchen Organization and Workflow, Introduction to Cooking Methods (Boiling, Baking, Grilling, etc.), Role of the Kitchen Staff in Service, Inventory and Stock Management in the Kitchen, Managing Food Waste and Portion Control.

Beverage Service and Management: Types of Beverages (Alcoholic and Non-Alcoholic), Cocktail Preparation and Presentation, Wine and Food Pairing, Coffee and Tea Service Techniques, Bar Management and Operations, Understanding Different Spirits and Liquors, Techniques for Serving Beer and Wine, Introduction to Mixology, Customer Preferences in Beverage Service, Managing a Bar Environment.

Restaurant and Dining Room Management: Layout and Design of Dining Areas, Customer Service Standards in a Restaurant, Types of Restaurant Service (Fine Dining, Casual Dining, Fast Casual), Managing Restaurant Reservations and Seating, Waitstaff Organization and Communication, Handling Customer Complaints and Satisfaction, Managing Dining Room Cleanliness and Ambience, Developing and Managing Restaurant Menus, Costing and Pricing Food and Beverages, Financial Management in Food and Beverage.

Health, Safety, and Hygiene in Food Service: Health and Safety Regulations for Food Service, Understanding Foodborne Illnesses, Personal Hygiene for Food Handlers, Kitchen Safety and Emergency Procedures, HACCP (Hazard Analysis Critical Control Point) Principles, Cleaning and Sanitizing in Food Service, Food Storage and Temperature Control, Preventing Cross-Contamination, Legal and Ethical Issues in Food Safety, Occupational Health and Safety in the Food and Beverage Industry.

After successful completion of the Certificate in Food and Beverage Services Technician program, graduates are well-prepared for a variety of career options in the food and beverage industry. This program equips individuals with practical skills and knowledge in food service operations, customer service, and beverage management. Graduates can pursue roles in restaurants, hotels, catering services, airlines, and cruise ships, among other sectors.

Career Options for Food and Beverage Services Technician Graduates in India:

1. Food and Beverage Service Associate
   • Role: Food and beverage service associates are responsible for serving food and drinks to customers in restaurants, hotels, and other hospitality settings. They ensure customer satisfaction and help create a positive dining experience.
   • Key Responsibilities:
     • Taking orders and serving food and beverages to customers.
     • Ensuring cleanliness and hygiene standards are maintained in the dining area.
     • Managing customer requests and resolving any issues or complaints.
     • Collaborating with the kitchen staff to ensure timely delivery of food.
   • Salary:
     • Entry-level: ₹2.5 – 4 LPA
     • Experienced: ₹5 – 7 LPA
     • Senior-level: ₹8 LPA+

2. Restaurant Manager
   • Role: A restaurant manager oversees the day-to-day operations of a restaurant, ensuring smooth functioning of both front-of-house and back-of-house operations. They manage staff, inventory, customer service, and finances.
   • Key Responsibilities:
     • Managing the restaurant staff and assigning roles.
     • Ensuring food and service quality meets company standards.
     • Handling customer complaints and feedback effectively.
     • Overseeing inventory management and placing orders for supplies.
     • Ensuring adherence to health, safety, and sanitation regulations.
   • Salary:
     • Entry-level: ₹4 – 6 LPA
     • Experienced: ₹7 – 10 LPA
     • Senior-level: ₹12 LPA+

3. Food and Beverage Supervisor
   • Role: Supervisors in food and beverage services are responsible for overseeing the staff and operations within a restaurant or food service facility. They ensure that food service is efficient, and standards are met.
   • Key Responsibilities:
     • Supervising the daily activities of waitstaff, bartenders, and kitchen personnel.
     • Training and developing staff to enhance service quality.
     • Managing inventory and ensuring the supply of food and beverages.
     • Coordinating with the kitchen and ensuring smooth food service during peak hours.
   • Salary:
     • Entry-level: ₹3.5 – 5 LPA
     • Experienced: ₹6 – 8 LPA
     • Senior-level: ₹10 LPA+

4. Bartender
   • Role: Bartenders specialize in preparing and serving alcoholic and non-alcoholic drinks at bars, restaurants, hotels, and events. They are also responsible for customer service and maintaining a clean and safe bar environment.
   • Key Responsibilities:
     • Mixing and serving drinks according to recipes and customer preferences.
     • Managing the bar’s stock, including ordering supplies.
     • Ensuring a clean and safe environment by following hygiene and safety regulations.
     • Engaging customers and providing excellent service.
   • Salary:
     • Entry-level: ₹2.5 – 4 LPA
     • Experienced: ₹5 – 7 LPA
     • Senior-level: ₹8 LPA+

5. Catering Manager
   • Role: Catering managers oversee food and beverage service for large events such as weddings, corporate functions, and banquets. They ensure that catering services run smoothly and meet client expectations.
   • Key Responsibilities:
     • Planning and organizing food and beverage services for events.
     • Managing event logistics and coordinating with the kitchen and service staff.
     • Meeting with clients to discuss their catering requirements.
     • Ensuring proper food handling, service, and cleanup.
   • Salary:
     • Entry-level: ₹3.5 – 5 LPA
     • Experienced: ₹6 – 9 LPA
     • Senior-level: ₹10 LPA+

6. Room Service Supervisor (Hotels)
   • Role: In the hotel industry, room service supervisors manage the service of food and beverages to guests’ rooms. They ensure that all food and beverage orders are delivered promptly and meet guest expectations.
   • Key Responsibilities:
     • Overseeing the room service team and ensuring timely and accurate delivery of orders.
     • Coordinating with kitchen and housekeeping to ensure smooth service.
     • Handling guest complaints or issues related to room service.
     • Managing room service orders and inventory.
   • Salary:
     • Entry-level: ₹3 – 5 LPA
     • Experienced: ₹6 – 8 LPA
     • Senior-level: ₹9 LPA+

7. Food and Beverage Cost Controller
   • Role: Food and beverage cost controllers are responsible for managing the financial aspects of food and beverage operations, including controlling inventory costs, analyzing expenses, and ensuring profitability.
   • Key Responsibilities:
     • Monitoring inventory levels and ensuring efficient use of resources.
     • Analyzing food and beverage sales and expenses.
     • Creating cost-effective purchasing strategies for supplies and equipment.
     • Maintaining financial records and reporting to management.
   • Salary:
     • Entry-level: ₹4 – 6 LPA
     • Experienced: ₹7 – 9 LPA
     • Senior-level: ₹12 LPA+

8. Food and Beverage Trainer
   • Role: Trainers in food and beverage services help train new recruits and existing staff in proper service techniques, hygiene standards, customer handling, and beverage preparation. They ensure that staff members are well-prepared for their roles.
   • Key Responsibilities:
     • Developing training materials for food and beverage staff.
     • Conducting training sessions for new employees or refresher courses for experienced staff.
     • Ensuring staff are aware of safety, hygiene, and quality standards.
     • Assessing staff performance and providing feedback.
   • Salary:
     • Entry-level: ₹3 – 5 LPA
     • Experienced: ₹6 – 8 LPA
     • Senior-level: ₹10 LPA+

9. Food and Beverage Manager (Hotels/Resorts)
   • Role: A food and beverage manager is responsible for managing all aspects of the food and beverage operations within a hotel or resort. This includes overseeing restaurant services, room service, and catering operations.
   • Key Responsibilities:
     • Managing and supervising food and beverage operations in the establishment.
     • Ensuring quality control, inventory management, and cost control.
     • Collaborating with chefs and kitchen staff to design menus and special offerings.
     • Managing budgets, forecasts, and financial goals.
   • Salary:
     • Entry-level: ₹5 – 7 LPA
     • Experienced: ₹8 – 12 LPA
     • Senior-level: ₹15 LPA+

10. Food and Beverage Service Manager (Cruise Ships)
    • Role: Food and beverage managers on cruise ships manage food and beverage services for passengers. They ensure smooth service during long voyages and provide high-quality customer service.
    • Key Responsibilities:
      • Overseeing food and beverage operations on the cruise ship.
      • Ensuring timely and quality food service during cruises.
      • Coordinating with kitchen, bar, and service staff.
      • Managing onboard food and beverage costs and supplies.
    • Salary:
      • Entry-level: ₹4 – 6 LPA
      • Experienced: ₹8 – 12 LPA
      • Senior-level: ₹15 LPA+

Factors Influencing Salary:

1. Experience: As in most industries, the more experience one gains, the higher the salary. Those with extensive experience in large hotels or renowned restaurants typically earn more.
2. Location: Salaries tend to be higher in metropolitan areas like Mumbai, Delhi, Bangalore, or cities with a heavy tourist influx such as Goa or Jaipur.
3. Establishment Type: High-end hotels, luxury cruise lines, and five-star restaurants often offer higher salaries compared to smaller, local businesses.
4. Certifications: Specialized certifications, such as wine certifications or HACCP (Hazard Analysis Critical Control Point) training, can boost a graduate’s qualifications and salary.

Conclusion:

Graduates of the Certificate in Food and Beverage Services Technician program have numerous career options in the hospitality, food service, and tourism sectors. With opportunities ranging from entry-level service roles to management positions, salaries can vary from ₹2.5 LPA to ₹15 LPA, depending on experience, location, and the type of establishment. The field offers room for growth into senior management and specialized roles, ensuring a rewarding career path for those passionate about food and beverage services.