Description
Course Name: Certificate in Secretarial Practice
Course Id: CISP/Q1001.
Eligibility: 10th Grade (High School) or Equivalent.
Objective: A Certificate in Secretarial Practice is a professional course designed to provide individuals with the essential skills and knowledge required to work as an executive or administrative assistant, secretary, or office manager. The program focuses on office administration, organizational skills, communication, and the use of office software, preparing students to effectively manage administrative tasks, support executives, and contribute to the smooth operation of a business or organization.
Duration: Three Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.
Marking System: | ||||||
S.No. | No. of Questions | Marks Each Question | Total Marks | |||
1 | 10 | 5 | 50 | |||
2 | 5 | 4 | 20 | |||
3 | 5 | 3 | 15 | |||
4 | 5 | 2 | 10 | |||
5 | 5 | 1 | 5 | |||
30 | 100 | |||||
How Students will be Graded: | ||||||
S.No. | Marks | Grade | ||||
1 | 91-100 | O (Outstanding) | ||||
2 | 81-90 | A+ (Excellent) | ||||
3 | 71-80 | A (Very Good) | ||||
4 | 61-70 | B (Good) | ||||
5 | 51-60 | C (Average) | ||||
6 | 40-50 | P (Pass) | ||||
7 | 0-40 | F (Fail) | ||||
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus:
Introduction to Secretarial Practice: Role and importance of a secretary, Types of secretarial roles (personal, legal, corporate), Office organization and administration, Key qualities and skills of a secretary, Ethics and professionalism in secretarial work, Time management and multitasking, Handling confidential information, Importance of accuracy and attention to detail, Career opportunities in secretarial practice, Modern trends in secretarial roles.
Business Communication and Correspondence: Principles of effective communication, Business letter writing and formatting, Email etiquette and digital communication, Preparing reports and official documents, Meeting minutes and agenda preparation, Verbal and non-verbal communication skills, Handling inquiries and complaints professionally, Drafting internal and external correspondence, Telephone and reception handling, Professional writing style and proofreading.
Office Management and Administration: Basic office procedures and workflow, Scheduling and calendar management, Document filing and record-keeping, Office supply management, Travel and accommodation arrangements, Event planning and coordination, Handling visitors and guests, Preparing presentations and reports, Managing office equipment and maintenance, Workplace organization and ergonomics.
Computer Applications for Secretarial Work: Introduction to office automation tools, Word processing (Microsoft Word, Google Docs), Spreadsheet management (Excel, Google Sheets), Presentation software (PowerPoint, Google Slides), Email and calendar management (Outlook, Gmail), Database management basics, Cloud storage and file sharing, Digital collaboration tools (Zoom, Slack, Trello), Cybersecurity and data privacy, Office productivity best practices.
Meeting and Conference Management: Types of business meetings and conferences, Planning and organizing meetings, Preparing meeting agendas and minutes, Notetaking techniques and transcription, Coordinating with attendees and stakeholders, Setting up virtual meetings and webinars, Audio-visual equipment setup, Hospitality and catering arrangements, Follow-up actions and documentation, Evaluating meeting effectiveness.
Business Law and Corporate Governance: Introduction to business law, Company registration and incorporation, Corporate governance principles, Legal responsibilities of a secretary, Drafting contracts and agreements, Filing statutory documents, Compliance with labor laws, Intellectual property rights basics, Ethics and legal considerations in business, Handling confidential legal documents.
After successful completion of the Certificate in Secretarial Practice program, graduates acquire professional skills in office administration, business communication, shorthand, typing, filing systems, scheduling, record keeping, and computer applications. These skills make them eligible for a variety of administrative and clerical positions in private companies, government departments, educational institutions, law firms, and more.
🗂️ Career Options after Certificate in Secretarial Practice
Job Role | Job Description | Salary Range (per annum) |
---|---|---|
Secretary / Personal Assistant (PA) | Manages schedules, meetings, correspondence, and office coordination for executives. | ₹2.5 – ₹5.0 lakhs |
Office Assistant / Admin Assistant | Performs filing, data entry, office management, and administrative support duties. | ₹2.0 – ₹4.0 lakhs |
Receptionist / Front Office Executive | Greets visitors, answers calls, and manages front desk operations. | ₹1.8 – ₹3.5 lakhs |
Executive Assistant (EA) | Provides high-level support to senior management, including handling confidential data and reports. | ₹3.5 – ₹6.5 lakhs |
Stenographer / Typist | Takes dictation in shorthand and transcribes it; prepares documents and official letters. | ₹2.5 – ₹5.0 lakhs |
Documentation Executive | Manages and maintains records, files, contracts, and internal reports. | ₹2.5 – ₹4.5 lakhs |
Back Office Executive | Handles support tasks like data processing, updating systems, and clerical duties. | ₹2.2 – ₹4.0 lakhs |
Legal Secretary | Assists lawyers with documentation, legal correspondence, and client management. | ₹3.0 – ₹5.5 lakhs |
School / College Secretary | Coordinates academic records, communication with parents/students, and scheduling. | ₹2.0 – ₹4.5 lakhs |
Data Entry Operator (with secretarial duties) | Inputs data into systems, handles correspondence and supports office functions. | ₹1.8 – ₹3.2 lakhs |
🏢 Industries Hiring Secretarial Practice Graduates
Corporate Offices (HR, Admin, Legal, Operations)
Government Departments & PSUs (via SSC, State PSC exams)
Educational Institutions (Schools, Colleges, Universities)
Hospitals & Healthcare Admin Offices
Law Firms & Chartered Accountant Firms
Banks, Insurance & Financial Institutions
NGOs, Trusts, and Cooperative Societies
📈 Growth Prospects
With 3–5 years of experience and additional skills or qualifications (such as MBA, CS, or advanced Office Automation), graduates can grow into:
Senior Executive Assistant / Chief of Staff (₹6 – ₹10 LPA)
Office Manager / Administration Head (₹6 – ₹12 LPA)
Company Secretary (with CS qualification) (₹8 – ₹20+ LPA)
Operations Coordinator / Department Supervisor (₹5 – ₹10 LPA)
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