Description

Course Name: Certificate in Office Administration and Management

Course Id: COAM/Q1001.

Eligibility: 10+2 Grade (Higher Secondary) or Equivalent.

Objective: A Certificate in Office Administration and Management is a professional training program designed to equip individuals with the essential skills required for efficient office operations, administrative support, and business management. The course focuses on office procedures, communication skills, record keeping, human resource management, and the use of modern office technology.

Duration: Three Months.

 How to Enroll and Get Certified in Your Chosen Course:

 Step 1: Choose the course you wish to get certified in.

 Step 2: Click on the “Enroll Now” button.

 Step 3: Proceed with the enrollment process.

 Step 4: Enter your billing details and continue to course fee payment.

 Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.

 Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.

 Step 7: Once you complete the course, take the online examination.

 Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.

 Step 9: After certification, you will be offered job opportunities aligned with your area of interest.

Online Examination Detail:

Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.

 Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:

 Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.

 Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.

 Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.

 Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.

 Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.

 Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.

Syllabus

Introduction to Office Administration: Role and Importance of Office Administration, Types of Office Structures and Functions, Office Procedures and Best Practices, Planning and Organizing Office Tasks, Time Management and Prioritization, Managing Office Supplies and Inventory, Office Layout and Ergonomics.

Business Communication Skills: Verbal and Non-Verbal Communication, Business Correspondence (Emails, Letters, Reports), Professional Telephone and Meeting Etiquette, Presentation and Public Speaking Skills.

Records and Information Management: Filing and Documentation Techniques, Electronic Records Management, Data Protection and Confidentiality, Archiving and Retrieval Systems.

Computer Applications for Office Work: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook), Google Workspace (Docs, Sheets, Drive), Office Automation Tools and Software, Basic IT Troubleshooting.

Customer Service and Professionalism: Handling Clients and Visitors, Conflict Resolution and Problem-Solving, Professional Ethics and Work Attitude, Telephone and Email Etiquette.

Business Law and Workplace Regulations: Employment Laws and Workplace Rights, Health and Safety Regulations, Office Security and Risk Management, Ethical and Legal Considerations in Administration.

🏢📊 Career Scope After Certificate in Office Administration and Management – India

The Certificate in Office Administration and Management equips students with essential skills to efficiently manage day-to-day office operations, handle clerical duties, documentation, scheduling, data management, and support HR, accounts, and procurement departments.

With the increasing demand for skilled administrative professionals in corporate offices, SMEs, educational institutions, hospitals, and government departments, this certification opens up a wide range of employment opportunities.

✅ 1. Top Career Opportunities & Job Roles

🏢 2. Industries & Organizations Hiring Graduates

• 🏢 Corporate Companies (MNCs & Startups)

• 🏫 Schools, Colleges, and Universities

• 🏥 Hospitals and Healthcare Clinics

• 🧾 Accounting & Law Firms

• 🏛️ Government Offices (Clerical/Admin Roles)

• 📦 Manufacturing & Trading Companies

• 📲 IT and BPO Companies (Admin & Facility Support)

• 🏢 Real Estate, Retail Chains, and Hotels

• 🌍 NGOs and Skill Development Centers

💰 3. Salary Range in India (2025 Estimates)