Description
Course Name: Certificate in housekeeping and Laundry Operations
Course Id: CIHLO/Q1001.
Eligibility: 10th Grade (High School) or Equivalent.
Objective: The Certificate in Housekeeping and Laundry Operations is a short-term professional course designed to provide essential skills and knowledge in housekeeping, cleaning techniques, laundry operations, and management practices. This course is ideal for individuals aspiring to work in hospitality, healthcare, corporate offices, or residential facilities.
Duration: Two Month.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.
| Marking System: | ||||||
| S.No. | No. of Questions | Marks Each Question | Total Marks | |||
| 1 | 10 | 5 | 50 | |||
| 2 | 5 | 4 | 20 | |||
| 3 | 5 | 3 | 15 | |||
| 4 | 5 | 2 | 10 | |||
| 5 | 5 | 1 | 5 | |||
| 30 | 100 | |||||
| How Students will be Graded: | ||||||
| S.No. | Marks | Grade | ||||
| 1 | 91-100 | O (Outstanding) | ||||
| 2 | 81-90 | A+ (Excellent) | ||||
| 3 | 71-80 | A (Very Good) | ||||
| 4 | 61-70 | B (Good) | ||||
| 5 | 51-60 | C (Average) | ||||
| 6 | 40-50 | P (Pass) | ||||
| 7 | 0-40 | F (Fail) | ||||
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus:
Introduction to Housekeeping: Overview of the housekeeping department, Importance of housekeeping in hospitality, Housekeeping organizational structure, Key responsibilities of housekeeping staff, Standard operating procedures in housekeeping, Housekeeping equipment and tools, Housekeeping inventory management, Health and safety protocols in housekeeping, Types of cleaning agents and their uses, Sustainable housekeeping practices.
Room Cleaning and Maintenance: Overview of room cleaning procedures, Daily room cleaning tasks and priorities, Deep cleaning procedures, Cleaning and sanitizing bathrooms, Bed making techniques, Handling guest requests and complaints, Preventive maintenance and reporting, Managing guest amenities, Safety standards for room cleaning, Special services for VIP and check-out rooms.
Linen and Laundry Management: Overview of laundry operations in hospitality, Types of linen used in the hotel industry, Laundry equipment and machinery, Laundry detergents and chemicals, Storing and organizing linen, Sorting and washing techniques, Ironing, folding, and packing linen, Linen inventory management, Laundry outsourcing and vendor management, Troubleshooting common laundry issues.
Housekeeping Supervisory Skills: Roles and responsibilities of a housekeeping supervisor, Supervising room attendants and cleaning staff, Training and development of housekeeping staff, Scheduling and shift management, Time management and efficiency in housekeeping, Handling guest complaints and service recovery, Motivating staff and maintaining discipline, Performance appraisal and feedback, Ensuring quality control in housekeeping, Managing housekeeping budgets and cost control.
Cleaning Techniques and Products: Types of cleaning techniques (wet, dry, spray, etc.), Cleaning of various surfaces (wood, glass, metal, etc.), Floor care and maintenance (carpets, tiles, hardwood), Upholstery cleaning and stain removal, Cleaning of curtains and drapery, Use of specialized cleaning products and equipment, Safety precautions when using cleaning chemicals, Green cleaning and eco-friendly products, Proper disposal of waste, Cleaning procedures for high-touch areas.
Hygiene and Sanitation in Housekeeping: Importance of hygiene in housekeeping operations, Understanding sanitation protocols, Infection control and prevention in hospitality, Cleaning and disinfection procedures, Handling and disposal of hazardous materials, Guest room hygiene standards, Sanitizing high-traffic areas, Housekeeping’s role in preventing cross-contamination, Regular inspection and audits for hygiene compliance, Ensuring food safety in hotel kitchens and dining areas.
🧹🧺 Career Opportunities After Certificate in Housekeeping and Laundry Operations (India)
The hospitality industry in India is continuously growing with the expansion of hotels, hospitals, luxury residences, and tourism. Graduates of the Certificate in Housekeeping and Laundry Operations are trained in maintaining hygiene, cleanliness, laundry operations, guest services, and facility management, opening doors to multiple career options.
1️⃣ Career Options & Job Roles
| Job Role | Description |
|---|---|
| Housekeeping Attendant | Clean and maintain guest rooms, public areas, and service areas in hotels, hospitals, and corporate offices. |
| Laundry Attendant | Handle washing, drying, ironing, and folding of linens, uniforms, and guest clothing. |
| Room Attendant | Prepare and maintain guest rooms, ensuring comfort and hygiene for hotel guests. |
| Public Area Attendant | Maintain cleanliness of hotel lobbies, corridors, restaurants, banquets, and public areas. |
| Laundry Supervisor | Oversee laundry operations, manage staff, maintain equipment, and ensure timely delivery of clean linen. |
| Housekeeping Supervisor | Supervise housekeeping teams, schedule work, train staff, inspect rooms, and handle guest requests. |
| Executive Housekeeper (with experience) | Lead the entire housekeeping department, manage staff, inventory, budgets, and ensure high service standards. |
| Facility Manager (with further training) | Manage entire facility operations, including housekeeping, laundry, security, and maintenance. |
| Hospital Housekeeping Supervisor | Maintain high standards of hygiene and infection control in hospitals and healthcare centers. |
| Resort & Cruise Ship Housekeeping Staff | Work in premium hospitality sectors offering services to high-end clientele. |
| Self-Employment / Laundry Business Owner | Start personal laundry services, dry-cleaning outlets, or contract housekeeping businesses. |
| Trainer / Instructor (Housekeeping Institutes) | Teach and train new housekeeping professionals in institutes or hospitality schools. |
2️⃣ Industries & Employment Areas
Hotels (5-star to budget hotels)
Resorts & Luxury Villas
Cruise Lines
Hospitals & Healthcare Facilities
Airlines & Airport Lounges
Corporate Offices & IT Parks
Government Guest Houses & Tourism Departments
Educational Institutions & Hostels
Laundry Service Providers & Dry Cleaners
Facility Management Companies
Event Management Companies
Self-Employment & Small Business Ventures
3️⃣ Salary Range in India (2025 estimates)
| Experience Level | Salary Range (Per Month) |
|---|---|
| Fresher (0-1 year) | ₹10,000 – ₹15,000 |
| Junior Level (1-3 years) | ₹15,000 – ₹25,000 |
| Mid-Level (3-5 years) | ₹25,000 – ₹40,000 |
| Senior Level (5+ years) | ₹40,000 – ₹60,000+ |
| Self-Employed (Laundry Business / Contract Housekeeping) | ₹30,000 – ₹1,00,000+ (depends on contracts and clients) |
Note: Salaries are higher in luxury hotels, hospitals, cruise ships, and international postings.
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