Description
Course Name: Certificate in Field Technician (Computing and Peripherals)
Course Id: CIQCQAC/Q0101.
Eligibility: 10th (High School) or equivalent is required.
Objective: The Certificate in Field Technician (Computing and Peripherals) course is designed to develop the skills necessary to install, configure, maintain, and troubleshoot computer hardware, peripherals, and basic networking systems. It prepares learners for field support roles in IT services, offices, and homes.
Duration: Three Months.
How to Enroll and Get Certified in Your Chosen Course:
Step 1: Choose the course you wish to get certified in.
Step 2: Click on the “Enroll Now” button.
Step 3: Proceed with the enrollment process.
Step 4: Enter your billing details and continue to course fee payment.
Step 5: You will be redirected to the payment gateway. Pay the course and exam fee using one of the following methods:
Debit/Credit Card, Wallet, Paytm, Net Banking, UPI, or Google Pay.
Step 6: After successful payment, you will receive your study material login ID and password via email within 48 hours of fee payment.
Step 7: Once you complete the course, take the online examination.
Step 8: Upon passing the examination, you will receive:
• A soft copy (scanned) of your certificate via email within 7 days of examination.
• A hard copy (original with official seal and signature) sent to your address within 45 day of declaration of result.
Step 9: After certification, you will be offered job opportunities aligned with your area of interest.
Online Examination Detail:
Duration- 60 minutes.
No. of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking in this module.
| Marking System: | ||||||
| S.No. | No. of Questions | Marks Each Question | Total Marks | |||
| 1 | 10 | 5 | 50 | |||
| 2 | 5 | 4 | 20 | |||
| 3 | 5 | 3 | 15 | |||
| 4 | 5 | 2 | 10 | |||
| 5 | 5 | 1 | 5 | |||
| 30 | 100 | |||||
| How Students will be Graded: | ||||||
| S.No. | Marks | Grade | ||||
| 1 | 91-100 | O (Outstanding) | ||||
| 2 | 81-90 | A+ (Excellent) | ||||
| 3 | 71-80 | A (Very Good) | ||||
| 4 | 61-70 | B (Good) | ||||
| 5 | 51-60 | C (Average) | ||||
| 6 | 40-50 | P (Pass) | ||||
| 7 | 0-40 | F (Fail) | ||||
Key Benefits of Certification- Earning a professional certification not only validates your skills but also enhances your employability. Here are the major benefits you gain:
Practical, Job-Ready Skills – Our certifications are designed to equip you with real-world, hands-on skills that match current industry demands — helping you become employment-ready from day one.
Lifetime Validity – Your certification is valid for a lifetime — no renewals or expirations. It serves as a permanent proof of your skills and training.
Lifetime Certificate Verification – Employers and institutions can verify your certification anytime through a secure and reliable verification system — adding credibility to your qualifications.
Industry-Aligned Certification –All certifications are developed in consultation with industry experts to ensure that what you learn is current, relevant, and aligned with market needs.
Preferred by Employers – Candidates from ISO-certified institutes are often prioritized by recruiters due to their exposure to standardized, high-quality training.
Free Job Assistance Based on Your Career Interests – Receive personalized job assistance and career guidance in your preferred domain, helping you land the right role faster.
Syllabus:
Module 1: Introduction to Computer Hardware and Field Technician Role
Overview of the role of field technician, Types of computers and peripherals, Basic hardware components and functions, Input and output devices, Storage devices and types, Motherboard components and ports, Power supply unit and SMPS, Health and safety measures, Tools and equipment used in servicing, E-waste handling and disposal.
Module 2: Installation and Configuration of PC Hardware
Identifying hardware components, Assembling a desktop computer, Installing RAM, CPU, and storage drives, Connecting cables and front panel ports, BIOS/UEFI configuration basics, Installing operating systems (Windows/Linux), Driver installation and updates, Boot sequence and troubleshooting, CMOS battery functions, Hardware compatibility and standards.
Module 3: Operating System and Software Support
Types of operating systems, Installation of Windows and Linux OS, Disk partitioning and formatting, User account creation and management, Installing productivity and antivirus software, Command line basics (Windows CMD, Linux terminal), Software updates and patching, Registry editing and system configuration tools, Troubleshooting software issues, Backup and restore procedures.
Module 4: Troubleshooting and Maintenance
Diagnosing hardware problems, Basic software troubleshooting methods, Blue screen and system crash causes, Memory and storage diagnostics, Cleaning and preventive maintenance, Replacing faulty components, Internet connectivity troubleshooting, Printer and scanner servicing basics, Power supply and voltage-related issues, Creating maintenance reports and logs.
Module 5: Networking and Peripherals Setup
Basics of computer networks (LAN/WAN), IP addressing and subnetting, Connecting to wired and wireless networks, Configuring routers and switches, Network cabling and connectors (RJ45), Sharing files, printers, and drives, Network troubleshooting tools (ping, tracert), Installing and configuring printers, Configuring basic security settings, Peripheral device drivers and firmware updates.
Module 6: Customer Support, Documentation, and Soft Skills
Understanding customer requirements, Communicating technical information clearly, Handling service calls and ticketing systems, Time management and prioritization, Preparing service reports and documentation, Escalation matrix and follow-ups, Professionalism and ethical conduct, Soft skills and workplace behavior, Data protection and confidentiality, Career growth and freelancing opportunities.
🖥️ Certificate in Field Technician (Computing and Peripherals)
This certificate program trains individuals to install, maintain, and troubleshoot computer hardware, peripherals, and basic networking components. It is aligned with industry demand for skilled technicians who can support IT infrastructure across businesses, educational institutions, service centers, and homes.
🎯 Key Learning Areas
PC assembly and disassembly
Operating system installation and configuration
Installation and troubleshooting of printers, scanners, and peripherals
Basic networking (LAN setup, Wi-Fi configuration)
Virus removal, data backup, and system optimization
Field service documentation and customer support
E-waste management and safety practices
🔧 Career Opportunities in India
1. Field Service Technician (Computers)
Role: Provide on-site support for desktops, laptops, and peripheral devices.
Industries: IT service providers, hardware resellers, corporate offices
Salary: ₹1.8 – ₹3.5 LPA (Freshers), ₹3.5 – ₹5.5 LPA (Experienced)
2. Computer Hardware Technician
Role: Assemble, upgrade, and troubleshoot hardware components.
Industries: IT retail, repair centers, educational institutions
Salary: ₹1.5 – ₹3 LPA
3. Printer & Peripherals Technician
Role: Install and service printers, scanners, and external devices.
Industries: Government offices, MNCs, SMEs, service providers
Salary: ₹1.8 – ₹3.2 LPA
4. IT Support Technician (Desktop Support)
Role: Handle software and hardware issues, assist users, manage small LAN setups.
Industries: BPOs, schools, hospitals, start-ups
Salary: ₹2 – ₹4.5 LPA
5. On-Site Maintenance Technician
Role: Provide AMC-based support to client systems at different locations.
Industries: Managed service providers, OEMs
Salary: ₹2 – ₹4 LPA
6. Laptop Repair Technician
Role: Repair motherboards, display issues, and power supply problems.
Industries: Service centers, authorized repair agencies
Salary: ₹2 – ₹5 LPA
🏢 Common Employers
IT Service Companies (Wipro, HCL, Ingram, etc.)
Authorized Service Centers (HP, Dell, Lenovo)
Computer Retail & AMC Firms
Schools, Colleges, and Universities
Co-working spaces and office maintenance firms
Freelance and home-based support opportunities
📈 Career Growth Path
| Stage | Position | Salary Range (₹) |
|---|---|---|
| Entry Level | Field Technician, Hardware Asst. | ₹1.8 – ₹3.5 LPA |
| Mid-Level | IT Support Engineer | ₹3.5 – ₹5.5 LPA |
| Senior | IT Supervisor / Field Team Lead | ₹6 – ₹9+ LPA |
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