Certificate In Dry Cleaning Business

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Online Examination Detail:
Duration- 60 minutes.
Number of Questions- 30. (Multiple Choice Questions).
Maximum Marks- 100, Passing Marks- 40%.
There is no negative marking.

Candidate Details

NameEmailPhone Number

1 / 30

1. What is the generic term of ethanol.

A. Alcohol

B. Phenol

C. Halogen

D. Sodium carbonate

2 / 30

2. What part of the clothes are needed to check to know what kind of washing are needed to do?

A. Collar

B. Manufacturers Label

C. Sleeve

D. Buttons

3 / 30

3. The following standards in preparing guest clothes and shoes.

A. The more direct and exact information from the guest the better.

B. Don’t need to ask the guest what to do with his/her clothes.

C. Arrange each item accordingly so the use can dress up quickly.

D. Praise the guest on his or her appearance and on his or her choice of clothes.

4 / 30

4. What type of linen that is considered the most popular fabric?

A. Cotton

B. Silk

C. Wool

D. Synthetic

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5. What equipment are used to clean carpet and upholstery?

A. Floor Scrubber and Polisher

B. Upholstery Steam Cleaner

C. Carpet Shampoo Machine

D. High Pressure washer

6 / 30

6. What type of linen that can be obtain from the stem of the plants?

A. Cotton

B. Hemp

C. Synthetic

D. Silk

7 / 30

7. What cleaning agents are used extensively for dry cleaning and for stain removal?

A. Solvent cleaners

B. Floor seal

C. Disinfectants

D. Laundry aids

8 / 30

8. What cleaning tool is used to collect dust and dirt with a help of a broom.?

A. Dusters

B. Dustpans

C. Mops

D. Brooms

9 / 30

9. What machine is used in washing guest clothes and linen?

A. Washing machine

B. Flat iron

C. Presser

D. None of the above

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10. What chemical to be used to kill harmful germs?

A. Disinfectants

B. Acid cleaners

C. Abrasive

D. Both (a) & (b)

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11. Who is the person who is in-charge in arranging you tour or in booking your flight?

A. Room Attendant

B. Housekeeper

C. Concierge

12 / 30

12. What toll is used for holding water or detergent while cleaning?

A. Brushes

B. Hose

C. Bucket and pails Brooms

D. Broom

13 / 30

13. Items are tagged for what purpose?

A. Washing

B. Dry cleaning

C. Press only

D. All of the above

14 / 30

14. What plastic with lid is used to hold gathered garbage and trash while cleaning?

A. Buckets or pails

B. Garbage bins

C. Vacuum cleaner

D. All of the above

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15. All of these are principles in laundering except:

A. Collection

B. Transportation

C. Sorting

D. Folding

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16. Packaging and sorting of laundry items may include the following

A. Folding and hanging

B. Wrapping and hear sealing

C. Building rapport and goodwill

D. Labelling of laundry items

17 / 30

17. What If the room has a “Do not Disturb” sign who is requesting you for a make-up room, what are you going to do?

A. Need to return later

B. Open the door

C. Knock on the door

D. Never mind

18 / 30

18. What is the guideline when delivering items back to the guest room?

A. Follow standards and protocol

B. discretionary authority to act on behalf of the organization

C. Honesty

D. no treatment of VIPs

19 / 30

19. Why does in every hotel must have guest laundry collection procedure?

A. To ensure proper waste disposal

B. To promote the product of the hotel

C. To come up with accurate output

D. None of the above

20 / 30

20. What types of linen used in housekeeping?

A. Cotton and silk

B. Wool and cotton

C. Cotton, silk, wool and hemp

D. All of the above

21 / 30

21. What tool is used to gather water while cleaning window glasses?

A. Caddy basket

B. Upholstery steam cleaner

C. Squeegee

D. Mops

22 / 30

22. Which of them is used as solvent for dry cleaning?

A. Diesel

B. Kerosene

C. Petrol

D. Paraffin wax

23 / 30

23. The following are the safe use of cleaning chemicals.

A. Read containers labels and follow directions

B. Do not sniff contents of containers

C. Label all chemicals

D. Mix chemicals

24 / 30

24. Coloured linens are washed separately from _______________.

A. Small linens

B. Large linens

C. White linens

D. All of the Above

25 / 30

25. It is used and cleaning materials containing stiffening agents and fabric conditioners.

A. Laundry aids

B. Polishes

C. Disinfectants

D. Floor seal

26 / 30

26. A container with divisions used in housekeeping to hold cleaning tools and chemicals.

A. Cart or Trolley

B. Caddy

C. Tool box

D. Buckets or pails

27 / 30

27. What agent is used for hiding smell?

A. Acid cleaners

B. Polishes

C. Deodorants

D. Detergents

28 / 30

28. What cleaning materials that contains stiffening agents and fabric conditioners?

A. Acid cleaners

B. Laundry aids

C. detergents

D. Alkaline Cleaners

29 / 30

29. Toilet bowl should be cleaned on a _____________.

A. Weekly basis

B. Daily basis

C. Monthly basis

D. Three times daily

30 / 30

30. ...... was used as solvent for dry cleaning of clothes.

A. Tetrachloroethane

B. Dichlorvos ethene

C. Both (A) and (B)

D. None of these

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