Privacy Policy

Privacy Policy

At Surewin Quality Certification Private Limited, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you register, take examinations, or access our services.

1. Information We Collect

We may collect the following information when you use our website or services:

• Personal Details: Name, date of birth, contact number, email address, residential address.
• Identity Proof: Government-issued ID (Aadhar, PAN, etc.) if required for verification.
• Academic/Professional Information: Qualification details, work experience (if applicable).
• Technical Data: IP address, browser type, device details, login history, and usage patterns.
• Payment Information: Transaction details through secure payment gateways (we do not store credit/debit card details).

2. How We Use Your Information

Your information is used for:

• Registration and account creation.
• Conducting examinations and evaluations.
• Issuing certificates and maintaining records.
• Sending important updates, results, and communication.
• Improving our website and services.
• Fulfilling legal and regulatory obligations.

3. Data Sharing and Disclosure

We do not sell or rent your personal information. Your data may be shared only with:

• Authorized examiners, evaluators, or partners for certification purposes.
• Payment gateway providers for processing secure transactions.
• Legal or government authorities when required by law.

4. Data Security

• We implement industry-standard encryption, firewalls, and secure servers to protect your data.
• Despite our best efforts, no system is 100% secure. Users are advised to keep their login credentials confidential.

5. Cookies and Tracking Technologies

• Our website may use cookies to enhance user experience and analyze site usage.
• You can disable cookies in your browser, but some features may not work properly.

6. Data Retention

• We retain candidate records, exam results, and certificates for verification purposes as long as necessary.
• If you wish to delete your account, you may request in writing, subject to legal and certification requirements.

7. Your Rights

You have the right to:

• Access and update your personal data.
• Request correction of inaccurate information.
• Request deletion of data (where legally permissible).
• Opt out of marketing communications at any time.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for the privacy practices or content of third-party websites.

9. Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of our services will signify acceptance.

10. Contact Us

If you have questions about this Privacy Policy or how your data is handled, please contact:

Email: Surewinqualityindia@gmail.com
Phone/WhatsApp: +91-8085952100
Working Hours: Mon–Sat, 10 AM – 6 PM