Master Diploma in NGO Management

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Online Examination Detail:

Duration- 120 minutes.

Number of Questions- 60. (Multiple Choice Questions).

10 Questions from each module, each carry 10 marks.

Maximum Marks- 600, Passing Marks- 40%.

There is no negative marking in this module.

Candidate Details

NameEmailPhone Number

1 / 60

1. What is the primary purpose of an NGO?

A. To generate profit

B. To provide social, environmental, or humanitarian services

C. To promote political agendas

D. To manage government policies

2 / 60

2. How does HR contribute to the strategic planning of an NGO?

A. By focusing solely on administrative tasks

B. By providing insights on staffing needs and talent management to align with the NGO’s strategic goals

C. By managing event logistics

D. By overseeing financial budgets

3 / 60

3. What is the primary role of an NGO's Board of Directors?

A. To oversee daily operations

B. To manage the NGO's social media accounts

C. To provide strategic direction and ensure accountability

D. To handle fundraising events

4 / 60

4. What is a typical problem associated with project implementation in NGOs?

A. Overfunding

B. Lack of clear project goals and objectives

C. Excessive staff turnover

D. Too many partnerships

5 / 60

5. What is a key responsibility of the NGO's executive director or CEO?

A. To set the organization’s strategic direction

B. To oversee the daily operations and implement the Board’s policies

C. To recruit board members

D. To draft the annual budget

6 / 60

6. Which of the following is an essential principle of NGO governance?

A. Maximizing profit margins

B. Transparency and accountability

C. Expanding to international markets

D. Reducing employee turnover

7 / 60

7. What is the primary role of a coordinating agency?

A. To manage daily operations of individual projects

B. To facilitate collaboration and communication among various stakeholders

C. To handle financial audits for NGOs

D. To draft marketing strategies

8 / 60

8. Which document often outlines the responsibilities and operational procedures of a coordinating agency?

A. Strategic plan

B. Memorandum of Understanding (MoU)

C. Annual report

D. Financial audit report

9 / 60

9. How can NGOs address the issue of high staff turnover?

A. By reducing salaries

B. By providing inadequate training

C. By improving working conditions and offering professional development opportunities

D. By increasing workloads

10 / 60

10. Which of the following best describes NGO accountability?

A. Ensuring transparency and responsibility in operations and finances

B. Maximizing profits for stakeholders

C. Reducing operational costs

D. Increasing market share

11 / 60

11. Which of the following is a key function of HR in maintaining employee satisfaction in an NGO?

A. Setting up sales targets

B. Providing performance reviews and professional development opportunities

C. Designing new products

D. Managing donor relationships

12 / 60

12. Which of the following is a key characteristic of NGOs?

A. They are government-funded

B. They are profit-driven

C. They operate independently of government

D. They have mandatory shareholder meetings

13 / 60

13. What is a common issue related to governance in NGOs?

A. Excessive funding from diverse sources

B. Lack of clear policies and procedures

C. Strong internal controls

D. Effective strategic planning

14 / 60

14. What is an "audit committee" responsible for in an NGO?

A. Conducting external audits and ensuring financial integrity

B. Organizing fundraising activities

C. Developing new program initiatives

D. Managing the NGO's human resources

15 / 60

15. What is the purpose of an NGO's conflict of interest policy?

A. To ensure transparency and prevent personal interests from interfering with the NGO’s work

B. To manage employee disputes

C. To handle external audits

D. To organize fundraising events

16 / 60

16. What is a common challenge faced by NGOs in maintaining financial sustainability?

A. Lack of volunteer interest

B. Insufficient funding and reliance on unpredictable donor contributions

C. Overstaffing

D. Excessive government regulations

17 / 60

17. What is the purpose of an NGO’s strategic plan?

A. To increase the organization's budget

B. To outline long-term goals and the methods to achieve them

C. To hire new employees

D. To manage daily operational tasks

18 / 60

18. Which document is essential for the formal establishment of an NGO?

A. Annual report

B. Memorandum of Understanding (MoU)

C. Articles of Incorporation

D. Marketing plan

19 / 60

19. What is an important HR function when it comes to managing volunteers?

A. Designing the NGO's website

B. Recruiting, training, and recognizing volunteer contributions

C. Conducting financial transactions

D. Handling media relations

20 / 60

20. What is a "cluster system" in the context of international humanitarian coordination?

A. A system for categorizing staff based on their job roles

B. A framework for organizing and coordinating different sectors of humanitarian response, such as health, education, and shelter

C. A financial tracking system for donor contributions

D. A software tool for managing logistics

21 / 60

21. How can NGOs mitigate the issue of insufficient data for evaluating program impact?

A. By reducing data collection efforts

B. By implementing robust monitoring and evaluation (M&E) systems

C. By focusing only on financial metrics

D. By avoiding external assessments

22 / 60

22. Which principle of governance ensures that the NGO's activities are in line with its mission and values?

A. Strategic alignment

B. Operational efficiency

C. Financial management

D. Human resource development

23 / 60

23. What is the primary function of monitoring and evaluation (M&E) in NGOs?

A. To assess program performance and impact

B. To manage employee salaries

C. To create marketing campaigns

D. To plan fundraising events

24 / 60

24. Which document typically defines the roles and responsibilities of the Board of Directors in an NGO?

A. Annual report

B. Memorandum of Understanding (MoU)

C. By-laws or governance policies

D. Strategic plan

25 / 60

25. Which principle is crucial for effective coordination among agencies?

A. Independent decision-making

B. Rigidity in processes

C. Transparency and information sharing

D. Minimizing stakeholder involvement

26 / 60

26. In NGO governance, what does “transparency” refer to?

A. The clarity of financial statements and decision-making processes

B. The visibility of the organization's office

C. The amount of public relations work done

D. The number of volunteers recruited

27 / 60

27. Which HR function is essential for conflict resolution within an NGO?

A. Developing new project proposals

B. Providing mediation and support to resolve disputes between staff members

C. Conducting external audits

D. Handling media coverage

28 / 60

28. What is a common method NGOs use to measure the effectiveness of their programs?

A. Conducting market research

B. Implementing a monitoring and evaluation (M&E) system

C. Organizing social events

D. Reviewing competitor strategies

29 / 60

29. What is the role of HR in ensuring a fair and equitable workplace in an NGO?

A. Designing fundraising events

B. Implementing policies and practices that promote diversity and prevent discrimination

C. Managing public relations

D. Developing new product lines

30 / 60

30. Which issue often arises from inadequate financial management in NGOs?

A. Increased volunteer engagement

B. Efficient project implementation

C. Financial mismanagement and lack of accountability

D. Enhanced stakeholder trust

31 / 60

31. Which of the following best describes the term "advocacy" in the context of NGOs?

A. The process of selling products

B. Actively promoting and supporting a cause or policy change

C. Creating financial reports

D. Hiring new employees

32 / 60

32. What function does fundraising serve for an NGO?

A. To manage daily operations

B. To generate financial resources for program implementation and sustainability

C. To handle administrative paperwork

D. To recruit new board members

33 / 60

33. What role does HR play in managing organizational culture within an NGO?

A. Setting sales quotas

B. Facilitating a positive and inclusive work environment that reflects the NGO’s values

C. Handling donor contributions

D. Designing promotional materials

34 / 60

34. In the context of international development, which coordinating agency is typically responsible for ensuring that aid efforts are aligned with national policies?

A. Local community organizations

B. National coordination bodies

C. Private sector firms

D. Individual NGOs

35 / 60

35. Which issue can arise from ineffective communication within an NGO?

A. Enhanced project outcomes

B. Improved donor relations

C. Misalignment of goals and duplication of efforts

D. Increased volunteer participation

36 / 60

36. Which type of coordinating agency focuses on coordinating responses during emergency situations?

A. Developmental coordinating agencies

B. Emergency response coordinating agencies

C. Financial coordinating agencies

D. Educational coordinating agencies

37 / 60

37. What is the primary focus of NGOs in terms of their activities?

A. Profit maximization

B. Government policy implementation

C. Addressing social, environmental, and humanitarian issues

D. Corporate mergers

38 / 60

38. What is a common challenge faced by coordinating agencies?

A. Overseeing internal staff productivity

B. Ensuring effective communication and coordination among diverse stakeholders

C. Managing the organization’s marketing budget

D. Handling individual employee grievances

39 / 60

39. How often should an NGO's Board of Directors ideally meet?

A. Daily

B. Monthly

C. Quarterly or as specified in by-laws

D. Annually

40 / 60

40. What is a primary responsibility of the HR department in an NGO?

A. Handling marketing campaigns

B. Recruiting, training, and managing staff and volunteers

C. Developing fundraising strategies

D. Conducting financial audits

41 / 60

41. What role do volunteers typically play in NGOs?

A. They are responsible for legal compliance

B. They contribute time and skills to support the NGO’s programs and activities

C. They manage the NGO’s investments

D. They handle all financial audits

42 / 60

42. Which management style is most effective for leading an NGO?

A. Autocratic

B. Laissez-faire

C. Participative

D. Transactional

43 / 60

43. What is a major risk associated with dependence on a single donor for funding?

A. Increased transparency

B. Stability in funding

C. Potential loss of funding if the donor withdraws support

D. Greater flexibility in project implementation

44 / 60

44. What problem can arise from poor stakeholder engagement in NGOs?

A. Increased program funding

B. Better community relations

C. Reduced support and effectiveness of programs

D. Enhanced volunteer participation

45 / 60

45. Which of the following is NOT typically a function of an NGO’s Governance Committee?

A. Overseeing compliance with legal and ethical standards

B. Evaluating the performance of the executive director

C. Organizing community outreach events

D. Recruiting and orienting new board members

46 / 60

46. What is a major function of NGOs in disaster response?

A. To increase stock prices

B. To provide immediate relief and recovery support to affected communities

C. To develop new technological products

D. To develop new technological products

47 / 60

47. Which of the following is an HR responsibility related to staff development in an NGO?

A. Organizing community outreach events

B. Identifying training needs and providing opportunities for staff growth

C. Managing donor funding

D. Conducting marketing research

48 / 60

48. What is typically included in an NGO’s annual report?

A. Financial statements and program outcomes

B. Staff vacation schedules

C. Product pricing strategies

D. Government policies

49 / 60

49. Which of the following is a common source of funding for NGOs?

A. Government contracts

B. Public donations

C. Corporate sponsorships

D. All of the above

50 / 60

50. How does HR support the mission of an NGO?

A. By aligning HR policies and practices with the NGO’s mission and values

B. By creating new marketing materials

C. By overseeing financial transactions

D. By managing external communications

51 / 60

51. Which document outlines an NGO’s mission, vision, and strategic goals?

A. Budget report

B. Strategic plan

C. Annual report

D. By-laws

52 / 60

52. Which of the following is a typical responsibility of a coordinating agency in a multi-agency project?

A. Overseeing the procurement of goods and services

B. Managing and reconciling donor contributions

C. Ensuring that all participating agencies follow a common strategy and adhere to agreed standards

D. Conducting internal audits for participating agencies

53 / 60

53. Which challenge is commonly faced by NGOs when scaling their operations?

A. Reduced need for services

B. Lack of interest from stakeholders

C. Difficulties in maintaining quality and consistency across larger programs

D. Excessive donor funding

54 / 60

54. What is the role of a Board of Directors in an NGO?

A. To manage day-to-day operations

B. To oversee the NGO’s strategic direction and ensure accountability

C. To handle all fundraising activities

D. To recruit all volunteers

55 / 60

55. Which HR practice is crucial for ensuring compliance with employment laws and regulations in an NGO?

A. Developing new program initiatives

B. Implementing and monitoring HR policies and procedures

C. Conducting public awareness campaigns

D. Creating financial reports

56 / 60

56. Which of the following is a typical organizational structure found in NGOs?

A. Hierarchical

B. Matrix

C. Flat

D. All of the above

57 / 60

57. What role do coordination meetings play in the activities of a coordinating agency?

A. They are used to develop new marketing campaigns

B. They facilitate information sharing and strategic planning among stakeholders

C. They handle internal HR issues

D. They manage day-to-day operational tasks

58 / 60

58. In the context of NGOs, what does "capacity building" refer to?

A. Increasing the physical size of the organization

B. Enhancing the skills, resources, and abilities of staff and stakeholders

C. Expanding the organization’s office space

D. Expanding the organization’s office space

59 / 60

59. Which of the following is a key function of a coordinating agency in the context of humanitarian aid?

A. Developing new fundraising strategies

B. Ensuring that aid efforts are not duplicated and are effectively targeted

C. Conducting individual performance appraisals

D. Managing social media accounts

60 / 60

60. What is the function of an NGO's grievance policy?

A. To manage stakeholder complaints and resolve internal disputes

B. To handle fundraising appeals

C. To create annual financial reports

D. To develop strategic plans

Exit