Diploma in Soft Skills & Written Communication Skills /60 0 Your Examination is Complete !You will get your result in your email id within 10 days.kindly also email your 10th Marskheet and Aadhar Card copy at iisdtindia@gmail.com. Diploma in Soft Skills & Written Communication Skills 1 / 60Which of the following best describes teamwork? Individuals working independently towards a common goal. Collaboration and cooperation among team members to achieve a shared objective. A competitive environment where individuals strive to outperform others. All of the mentioned 2 / 60Which of the following is the primary purpose of a topic sentence in a paragraph? To provide supporting details To summarize the entire essay To introduce the main idea of the paragraph To conclude the paragraph 3 / 60A leader who promotes a learning culture: Discourages innovation and growth. Fosters a fixed mindset among team members. Encourages continuous learning, development, and improvement. Avoids investing in team members’ skills and knowledge. 4 / 60Message is any signal that triggers the response of a _________. driver receiver cleaner sender 5 / 60Which element is essential to include at the beginning of a well-structured paragraph? A detailed example A concluding sentence A quotation A topic sentence 6 / 60What is the primary purpose of communication? To persuade To inform To entertain To confuse 7 / 60What is the most important aspect of effective communication? The receiver's ability to understand the message The sender's ability to articulate their message The use of complex vocabulary The use of persuasive techniques 8 / 60What is nonverbal communication? Communication that uses only written words. Communication that uses only spoken words. Communication that uses body language, facial expressions, and tone of voice. Communication that is sent electronically. 9 / 60A person who has had a renal transplant should regulate the intake of ____. carbohydrates proteins fats vitamins 10 / 60Which of the following is an example of verbal communication in a business meeting? Nodding in agreement Making eye contact with a colleague Asking a question during a presentation Crossing arms while listening 11 / 60Effective leaders demonstrate strong: Inflexibility in their decision-making Reluctance to delegate tasks and responsibilities Delegation and empowerment skills Dependency on others for decision-making 12 / 60What is a descriptive paragraph? Unbiased description of a person, animal, place, or thing, along with idea and theme. Tell a story to the reader. Give your opinion to the reader. Explaining a concept or idea. 13 / 60is the person who notices and decodes and attaches some meaning to a message. receiver driver sender 14 / 60A paragraph can never end with an exclamation mark. True or false? True False 15 / 60A leader who possesses strong communication skills: Misinterprets information and fails to convey messages effectively. Lacks clarity in their communication. Communicates clearly and effectively, fostering understanding and engagement. Avoids communication and relies on assumptions. 16 / 60Which of the following is an example of effective communication? Speaking in a monotone voice Using jargon that only a few people understand Using simple language that is easy to understand Using long, complex sentences 17 / 60A leader who possesses good judgment: Makes impulsive and irrational decisions. Lacks critical thinking skills. Makes informed decisions based on careful analysis and assessment. Avoids making decisions altogether. 18 / 60Why is confidence important in public speaking? To impress the audience with arrogance To make the audience uncomfortable To build credibility and engage the audience To showcase the speaker’s authority 19 / 60Which of the following is an essential element of good communication in teamwork? Active listening. Dominating the conversation. Avoiding conflict. Both (A) and (B) 20 / 60The _______________ is the person who transmits the message. receiver sender driver cleaner 21 / 60How can team members demonstrate accountability? Blaming others for failures. Taking responsibility for their actions and outcomes. Avoiding participation in team activities. None of the mentioned 22 / 60What is the first sentence of a paragraph called? The introduction sentence The exclusive sentence The topic sentence The first sentence 23 / 60Messages sent by a process __________. have to be of a fixed size have to be a variable size can be fixed or variable sized None of the mentioned 24 / 60What is the difference between verbal and nonverbal communication? Verbal communication is written, while nonverbal communication is spoken. Verbal communication uses words, while nonverbal communication uses body language, facial expressions, and tone of voice. Verbal communication is only used in professional settings, while nonverbal communication is used in personal settings. Verbal communication is always more effective than nonverbal communication. 25 / 60How many sentences does a paragraph usually have? 5-7 6-8 3-4 9 26 / 60In business communication, which type of communication tends to be more explicit and straightforward? Verbal communication Nonverbal communication Both are equally explicit and straightforward Neither is explicit or straightforward 27 / 60A leader who possesses strong problem-solving skills: Avoids addressing problems and conflicts Struggles to find viable solutions to challenges Relies on others to solve problems and make decisions Analyses problems effectively and generates creative solutions 28 / 60What is the main purpose of the persuasive paragraph? Inspire the reader to feel a certain way towards an event, character, place, etc. Explain a concept in full depth. Make the reader experience whatever is narrated. 29 / 60___________ context refers to the similarity of backgrounds between the sender and the receiver. physical social chronological cultural 30 / 60A topic sentence is the central idea of each paragraph, usually appearing at the beginning of the paragraph. True False 31 / 60Which aspect of public speaking involves using voice modulation and gestures? Audience engagement Clear messaging Verbal and nonverbal communication Time management 32 / 60What is communication? The process of exchanging information and ideas The act of speaking loudly The act of writing down information The process of keeping information to oneself 33 / 60What is the primary benefit of effective teamwork? Increased workload for team members. Improved decision-making and problem-solving. Individual recognition and rewards. None of the mentioned 34 / 60What does adaptability in public speaking refer to? Using different languages in the speech Adjusting content, style, and delivery to suit the audience and situation Changing the topic of the speech midway Ignoring the audience’s feedback 35 / 60What should a well-structured speech have? An engaging title A captivating conclusion A clear introduction, body, and conclusion Randomly arranged content 36 / 60Which of the following statements about nonverbal communication in business communication is true? Nonverbal communication always conveys the same meaning across cultures. Nonverbal cues are usually straightforward and unambiguous. Nonverbal communication plays a minor role in influencing how messages are received. Nonverbal cues can convey emotions, attitudes, and feelings. 37 / 60Environmental barriers are the same as ______ noise. physiological psychological physical sociological 38 / 60The response to a sender’s message is called _________. food bank feedback food back 39 / 60What are the three main types of communication? Verbal, visual, and electronic Verbal, written, and visual Written, visual, and electronic Verbal, written, and electronic 40 / 60Effective leaders are skilled at: Ignoring the individual needs and aspirations of team members. Micromanaging and controlling every aspect of their team’s work. Motivating and inspiring team members towards common goals. Exerting authority and dominance over team members. 41 / 60In business communication, verbal communication is typically transmitted through which of the following channels. Body language Email Facial expressions Gestures 42 / 60Which of the following best defines verbal communication in business communication? Communication using only written messages Communication using spoken or written words Communication using gestures and facial expressions Communication using only body language 43 / 60What is the purpose of establishing team goals and objectives? To provide a clear direction and focus for the team. To create unnecessary pressure on team members. To assign blame in case of failure. None of the mentioned 44 / 60Message passing system allows processes to __________. communicate with one another without resorting to shared data communicate with one another by resorting to shared data name the recipient or sender of the message share data 45 / 60Effective leaders are skilled at: Creating a culture of fear and intimidation. Fostering a positive and supportive work environment. Micromanaging their team members’ every move. Demonstrating indifference towards team members’ concerns. 46 / 60The basic paragraph consists of how many parts? 7 3 2 4 47 / 60_________ refers to all these factors that disrupt the communication. nonsense noise nowhere nobody 48 / 60What role does nonverbal communication play in conveying attitudes and emotions in business communication? Nonverbal communication does not convey attitudes or emotions. Nonverbal communication may provide additional layers of meaning to verbal messages. Nonverbal communication conveys attitudes and emotions more effectively than verbal communication. Nonverbal communication conveys attitudes and emotions exclusively. 49 / 60Which of the following is an example of written communication? A face-to-face conversation A text message A phone call A video conference 50 / 60What is feedback in communication? The process of sending a message The response to a message The act of interrupting someone while they are speaking The act of ignoring a message 51 / 60Communication is a nonstop______________. paper process programme plan 52 / 60Effective leaders are able to: Manipulate and deceive others for personal gain. Build trust and credibility among team members. Mislead and withhold information from team members. Exert control through fear and intimidation. 53 / 60Communication is a part of ________ skills. soft rough hard short 54 / 60What are visual aids in public speaking? The audience’s facial expressions Props used by the speaker Gestures made by the speaker Slides, charts, videos, or props used to enhance the message 55 / 60What is the primary medium of nonverbal communication in business communication Spoken words Written messages Facial expressions, gestures, and body language Email and memos 56 / 60A leader who values diversity and inclusion: Promotes a homogenous work environment Encourages conformity and uniformity Embraces and celebrates differences among team members Excludes individuals who are different from themselves 57 / 60___________ context refers to the relationship between the sender and the receiver physical social cultural chronological 58 / 60When do you use supporting details or supporting sentences? Before the first sentence in the introduction After the last sentence because it helps you summarize the paragraph. Never use these in paragraphs because they are for essays only. After the topic sentence and before the closing sentence 59 / 60What is active listening? Listening without responding Listening and providing feedback Interrupting the speaker Pretending to listen 60 / 60The link between two processes P and Q to send and receive messages is called __________ communication link synchronization link message-passing link All of the mentioned Exit
