Certificate Course in Cashier

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Certificate Course in Cashier

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What is a transposition?

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One of the following is not a characteristic of accounting principles:

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How can customer service representatives demonstrate professionalism?

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How can customer service representatives handle difficult customers?

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If a customer gives you a coupon after you total the sale,which register key do you press?

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What is the role of customer service in building customer loyalty?

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Which of the following is known as the interval between the instant a computer makes a request for the transfer of data from a disk system to the primary storage and the instance the operation is completed?

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Which of the following are physical devices of a computer?

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Which of the following device use positional notation to represent a decimal number?

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Define cashier in one word?

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What is the role of feedback in improving customer service?

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Cashier must check each coupon for an: ______________, and ___________________.

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Matching concept does not include one of the following:

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What is the purpose of providing self-service options to customers?

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Which of the following is designed to control the operations of a computer?

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How many times does the cashier count the customer's change?

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What is the purpose of a customer service script?

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Which of the following is not a feature of the separate entity concept?

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Which of the following is an example of a customer service best practice?

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What is the importance of product knowledge in customer service?

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What is the first thing you should do when you get an "item not file"?

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Which of the following storage is a system where a robotic arm will connect or disconnect off-line mass storage media according to the computer operating system demands?

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The accounting cycle does not include:

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Which of the following defines the assigned ordering among the characters used by the computer?

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Going concern can be defined best as:

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What steps must be taken before paying out cash?

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When do you sell mutilated money and to whom?

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How can customer service representatives handle a high volume of customer inquiries?

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What is the most common reason tellers are out of balance?

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Which customer service metric measures the percentage of customer issues resolved during the first interaction?